Last Updated: August 2026

At Faded Revolution, every item is made especially for you once your order is placed. Because of this, we encourage customers to review their order carefully before completing their purchase.

Our goal is to ensure you receive high-quality products and exceptional service. If something isn't right, we're here to help.

Returns

Since all products are made to order, we do not accept returns or exchanges for:

• Incorrect size selected by the customer
• Change of mind
• Personal preference
• Ordering the wrong color or design
• Accidental purchases

Please refer to our size guides before placing your order.

Damaged, Defective or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Incorrect
• Misprinted

please contact us within 14 days of receiving your order.

To help us resolve the issue quickly, include:

• Your order number
• A brief description of the issue
• Clear photos showing the product and the problem

Once approved, we will replace the item or issue a refund where appropriate.

Refunds

If your refund request is approved, your refund will be processed back to your original payment method.

Please allow 5–10 business days for your bank or payment provider to complete the transaction.

Shipping charges are non-refundable unless the error was caused by us.

Exchanges

Because every product is made specifically for each customer, we do not offer exchanges for sizing or personal preference.

If you receive an incorrect or defective product, we will gladly replace it at no additional cost.

Cancellations

Orders may only be cancelled or modified within 12 hours of purchase.

Once production has started, cancellations are no longer possible.

Lost Packages

If your tracking shows your package has been delivered but you have not received it, please first contact your local postal service or courier.

If your package is confirmed lost in transit, please contact us and we'll work with the shipping carrier to resolve the issue.

Shipping Delays

Production and shipping times may occasionally be affected by:

• Holidays
• Severe weather
• Customs inspections
• Carrier delays
• High order volumes

While we always aim to deliver on time, we cannot guarantee delivery dates once an order has been shipped.

Return Shipping

If a return is approved due to a manufacturing defect or an error on our part, we will provide instructions for the return process.

If the return is approved for any other reason permitted under applicable consumer law, the customer may be responsible for return shipping costs.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Custom printed apparel
• Personalized products
• Gift cards
• Clearance or final sale items

Contact Us

If you have any questions about your order or need assistance with a return or refund request, please contact us.

Email: support@fadedrevolution.com (replace with your support email)

Response Time: Within 1–2 business days

Refund Eligibility Summary

This policy is written specifically for a Print-on-Demand clothing business, aligns with common POD practices, and provides clear expectations for customers while protecting the business.